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Personal Assistant

Salary
Location London
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

If you are an experienced, highly organised Personal Assistant looking for a new opportunity, we are recruiting for someone to support three Partners in our vibrant London office. This is a trusted and visible role at the heart of a growing business, giving you the opportunity to build strong relationships with senior leaders, clients and colleagues while helping the Partners focus on their strategic and client priorities. 

You will provide proactive, high-quality support, taking ownership of complex diaries, inboxes, meetings, travel, events and follow-up actions. You will anticipate priorities, resolve conflicts and act as a trusted gatekeeper, bringing structure and momentum to a fast-paced working environment. The role also includes practical support for the wider London office where needed.

Key Responsibilities 

  • Manage complex diaries proactively, prioritising meetings and protecting time for preparation, travel and key deadlines. 
  • Triage inboxes, draft routine correspondence and ensure urgent or sensitive matters are escalated appropriately. 
  • Act as a trusted first point of contact and gatekeeper for clients, colleagues and external stakeholders. 
  • Prepare daily and weekly schedules, briefing notes, correspondence, reports, presentations and meeting packs to a high professional standard. 
  • Coordinate meetings, including agendas, papers, minutes where required, action logs and follow-ups. 
  • Track commitments and deadlines, prompting action and helping the Partners maintain momentum across priorities. 
  • Arrange UK and international travel, accommodation, detailed itineraries and attendance at conferences or industry events. 
  • Process expenses, invoices, purchase orders and other approvals accurately and promptly. 
  • Maintain organised contact lists, confidential records, electronic filing systems and document version control. 
  • Anticipate upcoming commitments, key dates, renewals and business priorities. 
  • Handle confidential information with sound judgement and absolute discretion. 
  • Provide appropriate cover for other PAs or administrative colleagues during periods of absence. 
  • Events, people and office coordination 
  • Plan internal and client events, including an annual hosted event for approximately 100 guests, liaising with venues, suppliers and attendees. 
  • Welcome visitors and help maintain a professional, well-organised office experience. 
  • Coordinate interview logistics and support onboarding and induction arrangements in partnership with the Talent Acquisition and People teams. 
  • Support governance processes, maintain action logs and manage sensitive documentation. 
  • Build effective relationships across the business and provide cover or wider administrative support when priorities require it. 

What you will bring 

You will be a proactive, dependable professional who enjoys creating order, anticipating needs and making things happen. You will communicate confidently with senior stakeholders, remain calm when priorities change and take pride in delivering accurate, thoughtful support. 

  • Proven PA or EA experience supporting senior business leaders. 
  • Excellent organisation, judgement and time management, with the ability to balance competing priorities. 
  • Strong written and verbal communication, with meticulous attention to detail. 
  • Confidence managing multiple diaries, inboxes, meetings and stakeholders. 
  • Advanced Microsoft 365 skills, particularly Outlook, Word, PowerPoint, Excel, Teams and Copilot. 
  • A discreet, trustworthy and collaborative approach, with a strong service mindset. 
  • Resilience, adaptability and a calm, practical approach to problem-solving. 
  • Experience in a professional services sector ie: property, construction, financial or similar.

We are Ridge, a Built Environment Consultancy. We help our clients transform the quality and sustainability of the built environment.

Our 1,400+ people bring a vast range of skills, delivering a professional mindset, gritty discipline and a genuine passion to every one of the thousands of projects they undertake each year. They’re the foundation of our success - they drive our vision, embody our values and separate us from the competition.

Come and join us if you’re hungry to be part of an exceptional team - if you put quality first - if you’re motivated by ingenuity and if you’re always aspiring to be the very best.

  • Quality
  • THE CORNERSTONE OF OUR BUSINESS.

From concept to execution, our work is driven by passion, technical expertise and an uncompromising commitment to excellence - delivering solutions that stand the test of time. We don’t need - or want - to be the biggest. Just the best.

  • Ingenuity
  • AS STANDARD.

We question assumptions and look beyond the obvious - applying technical depth and creativity to solve problems that matter. We find better ways today, then improve on them tomorrow.

  • Partnership
  • BUILT ON TRUST. GROWN OVER TIME.

Since 1946, strong relationships have shaped everything we do. We listen, challenge with care, and stay with you for the long haul - turning shared goals into lasting impact.

  • Aspiration
  • THE FIRE IN OUR BELLY.

We start with a vision - then push the boundaries of what’s possible. With bold ideas and a clear view of the future, we turn ambitions into meaningful outcomes.

The benefits package we have put together for you supports every aspect of your life.

Annual
leave

A healthy holiday allowance that starts at 25 days pa, plus the option to buy, carry over or sell.

Community
spirit

You can take three volunteering days each year to spend time on causes close to your heart.

Mental
health

Mental Health First Aiders are here to support you, backed up by Unum’s Help@hand app.

Financial benefits

A path to peace of mind: life assurance, pension scheme and income protection.

Physical
wellbeing

Your health is a priority for us too, so we offer medical insurance, private GP access and discounted gym membership.

Flexible
working

Our flexible approach to hybrid working is there to suit you, your family and your team.

Career development

A pathway at Ridge that’s focused on your professional, personal or educational aspirations.

Extra
benefits

Performance bonus, car allowance and more based on your role - and progression.

We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities’ employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you’d like to discuss accessibility, accommodations or adjustments during your application and selection process, please contact us at workwithus@ridge.co.uk and we will work with you to ensure you feel included and supported.

A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren’t seeking support from agency partners at this time – any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownerships on any introduction that you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

A polite note to recruitment agencies

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.
If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

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in X days

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