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Bid Knowledge Manager

Location: Oxford, Birmingham, Manchester, London, Bristol, Leeds, Liverpool, Reading, Winchester
Salary:
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Are you an experienced knowledge or information management professional who enjoys turning complex content into clear, accessible and valuable resources? 

We have an exciting opportunity for a Bid Knowledge Manager to create and lead Ridge's approach to bid knowledge management. As this is a new role, you will have the opportunity to build a central digital knowledge hub from the ground up and shape how knowledge is captured, organised, maintained and shared across the business. 

Working with bid, technical, marketing, systems and IT colleagues across the UK, you will help our teams find high-quality, approved content quickly and produce stronger, more consistent submissions. Your work will improve collaboration, save time and support Ridge's continued growth. 

The role can be based from any Ridge UK office. You will work with colleagues across the country and will normally spend at least three days each week working from a Ridge office. 

What you'll do:

Reporting to the Director of Pursuits, you will be the central point of contact for bid knowledge management across Ridge. You will: 

  • Design and implement a central digital knowledge hub for bid and work-winning content. 
  • Work with bid teams and technical stakeholders to understand what information is needed, where it currently sits and how it should be organised. 
  • Create a clear information architecture, taxonomy and metadata structure that makes content easy to find and use. 
  • Lead the migration of existing CVs, case studies, capability statements, previous responses, company information and graphics into the new hub. 
  • Establish clear content ownership, review and archiving processes to ensure information remains accurate, current and compliant. 
  • Monitor the quality and use of the hub, identifying knowledge gaps and opportunities for continuous improvement. 
  • Develop measures of success, including usage, user satisfaction, time savings and content quality. 
  • Explore ways to improve search capabilities and use AI responsibly to support elements of bid content production. 
  • Build strong relationships across Ridge and promote a culture of knowledge sharing through guidance, training and user resources. 
  • Ensure the hub complements Ridge's intranet and other relevant information and procurement platforms. 

What we're looking for :

  • Experience managing a digital knowledge repository, content library or information management system. 
  • Experience developing taxonomies, metadata structures and content governance processes. 
  • An understanding of bid management, proposal development or professional services environments. 
  • Strong document management and organisational skills, with excellent attention to detail. 
  • Excellent communication and stakeholder management skills, with the ability to connect technical requirements with business needs. 
  • The confidence to influence stakeholders and encourage consistent ways of working. 
  • The ability to simplify complex information and identify patterns, gaps and opportunities for improvement. 
  • Strong planning skills and the ability to manage multiple priorities and deadlines. 
  • A proactive, collaborative and improvement-focused approach. 

 

We are Ridge, a Built Environment Consultancy. We help our clients transform the quality and sustainability of the built environment.

Our 1,400+ people bring a vast range of skills, delivering a professional mindset, gritty discipline and a genuine passion to every one of the thousands of projects they undertake each year. They’re the foundation of our success - they drive our vision, embody our values and separate us from the competition.

Come and join us if you’re hungry to be part of an exceptional team - if you put quality first - if you’re motivated by ingenuity and if you’re always aspiring to be the very best.

  • Quality
  • THE CORNERSTONE OF OUR BUSINESS.

From concept to execution, our work is driven by passion, technical expertise and an uncompromising commitment to excellence - delivering solutions that stand the test of time. We don’t need - or want - to be the biggest. Just the best.

  • Ingenuity
  • AS STANDARD.

We question assumptions and look beyond the obvious - applying technical depth and creativity to solve problems that matter. We find better ways today, then improve on them tomorrow.

  • Partnership
  • BUILT ON TRUST. GROWN OVER TIME.

Since 1946, strong relationships have shaped everything we do. We listen, challenge with care, and stay with you for the long haul - turning shared goals into lasting impact.

  • Aspiration
  • THE FIRE IN OUR BELLY.

We start with a vision - then push the boundaries of what’s possible. With bold ideas and a clear view of the future, we turn ambitions into meaningful outcomes.

The benefits package we have put together for you supports every aspect of your life.

Annual
leave

A healthy holiday allowance that starts at 25 days pa, plus the option to buy, carry over or sell.

Community
spirit

You can take three volunteering days each year to spend time on causes close to your heart.

Mental
health

Mental Health First Aiders are here to support you, backed up by Unum’s Help@hand app.

Financial benefits

A path to peace of mind: life assurance, pension scheme and income protection.

Physical
wellbeing

Your health is a priority for us too, so we offer medical insurance, private GP access and discounted gym membership.

Flexible
working

Our flexible approach to hybrid working is there to suit you, your family and your team.

Career development

A pathway at Ridge that’s focused on your professional, personal or educational aspirations.

Extra
benefits

Performance bonus, car allowance and more based on your role - and progression.

We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities’ employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you’d like to discuss accessibility, accommodations or adjustments during your application and selection process, please contact us at workwithus@ridge.co.uk and we will work with you to ensure you feel included and supported.

A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren’t seeking support from agency partners at this time – any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownerships on any introduction that you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

A polite note to recruitment agencies

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.
If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

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