Perk 1
Perk 2
Perk 3

Head of Credit Control

Location: Oxford
Salary:
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Join us as Head of Credit Control and help shape how we manage credit risk, collect payments and keep cash flowing. You’ll support your team to grow, find better ways of working and build strong relationships with colleagues and clients. Along the way, you’ll balance effective credit management with a positive experience for our clients.

Roles and Responsibilities:

Credit Control Management

You'll oversee the Credit Control function ensuring:

  • Cash is allocated on a daily basis and the cash received is reported to the business daily
  • Statements are sent to all clients on a monthly basis
  • A member of the team attends each office’s debt review meetings
  • Debt exposures are monitored and escalated as required
  • Take the lead on capturing information on all customer portals, ensuring Finance has access and ensuring the business is following the required procedures to upload invoices correctly
  • Oversee the reporting of debt levels and leading the monthly debt review meeting with the CFO
  • Calculates the year end aged debt provision and monitors the level of provision periodically

Business Partnering

You'll work closely with teams across Ridge to improve debt management and support consistent ways of working by:

  • Championing best practice and encourage high standards of work and service to the business to match Ridge core values
  • Providing challenge to the Partners on debt levels and billing practices
  • Ensuring agreed policies and processes are adhered to and proactively developed to meet the needs of the business as it transitions through growth.
  • Providing support and guidance to the business including induction training when required
  • Develop the relationship with key customers, own the portals and take the debt chasing off the teams in certain high challenge cases.

Systems and process development

  • Developing a robust credit control policy and provide training to the business
  • Support the design and implementation of the new contract and billing engine in D365 (migrating from Workspace in 2026/27)
  • Liaising with IT to maintain the configuration of the D365 accounting system
  • Overseeing the testing process for routine system updates

Staff Management

  • Leading the team of 4 staff providing direction, support and mentoring.
  • Ensuring annual reviews are performed along with ongoing with mid-year progress reviews
  • Monitoring workloads and re-directing resource throughout the month to ensure all tasks are completed.
  • Assessing staffing requirements to ensure the team are appropriately staffed to cope with growth

The skills and experience required for this role:

  • Chartered Institute of Credit Management (CICM) qualified with 2 years+ post qualification experience
  • Can demonstrate a proactive approach to team and process development
  • Experience of working with client payment portals, ideally within the construction industry
  • A positive and strong ‘can do’ attitude
  • The ability to bring fresh ideas
  • Great communications skills, both verbally and written
  • Attention to detail
  • Team player and keen to be visible to the team and wider finance function
  • Knowledge of Microsoft Dynamics F&O preferable or experience of similar ERP systems
  • A strong working knowledge of Excel

 

We are Ridge, a Built Environment Consultancy. We help our clients transform the quality and sustainability of the built environment.

Our 1,400+ people bring a vast range of skills, delivering a professional mindset, gritty discipline and a genuine passion to every one of the thousands of projects they undertake each year. They’re the foundation of our success - they drive our vision, embody our values and separate us from the competition.

Come and join us if you’re hungry to be part of an exceptional team - if you put quality first - if you’re motivated by ingenuity and if you’re always aspiring to be the very best.

  • Quality
  • THE CORNERSTONE OF OUR BUSINESS.

From concept to execution, our work is driven by passion, technical expertise and an uncompromising commitment to excellence - delivering solutions that stand the test of time. We don’t need - or want - to be the biggest. Just the best.

  • Ingenuity
  • AS STANDARD.

We question assumptions and look beyond the obvious - applying technical depth and creativity to solve problems that matter. We find better ways today, then improve on them tomorrow.

  • Partnership
  • BUILT ON TRUST. GROWN OVER TIME.

Since 1946, strong relationships have shaped everything we do. We listen, challenge with care, and stay with you for the long haul - turning shared goals into lasting impact.

  • Aspiration
  • THE FIRE IN OUR BELLY.

We start with a vision - then push the boundaries of what’s possible. With bold ideas and a clear view of the future, we turn ambitions into meaningful outcomes.

The benefits package we have put together for you supports every aspect of your life.

Annual
leave

A healthy holiday allowance that starts at 25 days pa, plus the option to buy, carry over or sell.

Community
spirit

You can take three volunteering days each year to spend time on causes close to your heart.

Mental
health

Mental Health First Aiders are here to support you, backed up by Unum’s Help@hand app.

Financial benefits

A path to peace of mind: life assurance, pension scheme and income protection.

Physical
wellbeing

Your health is a priority for us too, so we offer medical insurance, private GP access and discounted gym membership.

Flexible
working

Our flexible approach to hybrid working is there to suit you, your family and your team.

Career development

A pathway at Ridge that’s focused on your professional, personal or educational aspirations.

Extra
benefits

Performance bonus, car allowance and more based on your role - and progression.

We believe that everyone performs their best when they feel like they belong and can be their true selves at work. As an equal opportunities’ employer, we will support you to ensure you have everything you need to be successful and achieve your best in your career at Ridge. If you’d like to discuss accessibility, accommodations or adjustments during your application and selection process, please contact us at workwithus@ridge.co.uk and we will work with you to ensure you feel included and supported.

A polite note to Recruitment Agencies
We enjoy great relationships with our agency partners within our framework, and fully believe in the value of a blended approach to finding the best talent. However, we are recruiting for this role directly and aren’t seeking support from agency partners at this time – any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownerships on any introduction that you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

We are committed to nurturing strong partnerships within our agency framework, but there are occasions where we looking to enlist the help of others. If you would be interested in working with us in the future, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

A polite note to recruitment agencies

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.
If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

We are recruiting for this role directly and aren’t seeking support from our agency partners. Any unsolicited CV introductions won’t be honoured, and we won’t grant candidate ownership on any introductions you make for roles that haven’t been briefed and released to you by our Talent Acquisition team.

If you are a recruitment agency who doesn’t currently work with Ridge but would like to, please send a message to workwithus@ridge.co.uk, and we’ll reach out to you should there be an opportunity.

Alternatively, please sign in with...

Published

Not Published

Closing

in X days

{Expiry}